Privacy Policy
Last updated: September 1, 2025
This Privacy Policy explains how Suncrest Dental (“we,” “us,” or “our”) collects, uses, and shares information when you visit [https://www.suncrest-dental.com] (the “Site”) or contact us online. This policy covers our website only. It is not the HIPAA Notice of Privacy Practices that applies to your patient records in our office.
Quick Summary
- We use your information to schedule care, respond to inquiries, run our practice, improve the Site, and comply with law.
- We do not sell your personal information.
- Some features (online scheduling, forms, payments, reviews, maps, and analytics) are provided by trusted third parties who may receive limited data to deliver those services.
- Do not send protected health information (PHI) through unencrypted forms or email.
Information We Collect
Information you provide
- Contact details (name, email, phone) and any message you submit via forms or chat.
- Appointment details you request online.
Information collected automatically
- Device and usage data (IP address, browser type, pages viewed, referring URLs, approximate location) collected via cookies or similar technologies.
Information from third parties
- If you book or message us through a third‑party tool (e.g., online scheduling, review widgets, chat), we receive the details needed to fulfill your request.
How We Use Information
- To respond to inquiries and schedule appointments.
- To operate, maintain, and improve the Site.
- For security, fraud prevention, and legal compliance.
- With your consent, to send service updates or marketing communications (you can opt out at any time).
Cookies & Analytics
We may use cookies and similar technologies to remember your preferences and understand how visitors use the Site. We may use analytics services (e.g., Google Analytics) that collect information sent by your browser or device for aggregated reporting. You can adjust cookie settings in your browser or use tools such as Google’s opt‑out add‑on.
Online Forms, Scheduling & Payments
If you submit a form, request an appointment, or make a payment through the Site, the information is processed by us and/or our service providers solely to complete your request. Please do not include sensitive medical information in unencrypted forms. For clinical care, we may provide secure channels and will give you instructions when appropriate.
Reviews, Maps & Social Media Embeds
The Site may display content or widgets from third parties (e.g., Google reviews, Google Maps, Instagram). These services may set their own cookies and collect usage data in accordance with their privacy policies.
Sharing of Information
We share information only as needed to run the practice and the Site:
- Service Providers. Vendors that host our website, provide analytics, scheduling, forms, communications, or payment processing.
- Legal/Compliance. To comply with law or enforce our agreements; to protect rights, safety, and security.
- Business Transfers. In connection with a merger, acquisition, or asset sale, where permitted by law.
We do not sell personal information.
Data Retention
We keep information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and protect our rights. Retention periods vary by data type and legal requirements.
Your Choices
- Email/Text Marketing. You can unsubscribe using the link in messages or by contacting us.
- Cookies. Adjust your browser settings to refuse or delete cookies.
- Access/Update. Contact us to request access to or correction of your information.
Note: Rights under state privacy laws (e.g., California or Virginia) may apply depending on your residency and our business size; we honor valid requests as required by law.
Children’s Privacy
The Site is not directed to children under 13. We do not knowingly collect personal information from children online.
Security
We use reasonable administrative, technical, and physical safeguards to protect information. No website or transmission is 100% secure.
Changes to This Policy
We may update this policy from time to time. The “Last updated” date will reflect the most recent changes. Your continued use of the Site means you accept the updated policy.
Contact Us
Suncrest Dental
2135 W Main St B205
Lehi, UT 84043
Phone: (801) 960-6690
Email: privacy@suncrestdental.com
HIPAA Notice of Privacy Practices
For information about how we use and disclose protected health information (PHI) in our dental practice, please see our Notice of Privacy Practices, available in our office and upon request. This website Privacy Policy does not replace that notice.